Privacy Policy.

What we hold about you

Only what your read, your plan and your coaching need.

If you take the Readiness Scorecard

• Your name, email address and mobile number
• Your age and biological sex
• Your answers, your score and your readiness result

If you coach with us

• Your answers about sleep, stress, energy, eating, training, recovery and how your body is responding
• Your menstrual and hormonal status, including menopause and any hormone therapy
• Medications and supplements you take
• Injuries, surgeries, diagnosed conditions and anything you raise as a health concern
• Your health declaration, and any medical clearance from your GP
• Your weekly check-ins, training logs and messages with us
• Body measurements, weight and progress photos, if you add them
• Blood test results, if you choose to upload them
• Your read, your training program and your nutrition plan, which are health information too
• Payment details, handled by our payment provider and never seen or stored by us

Most of this is health information, which Australian privacy law treats as sensitive. We ask for your consent before you give it. You can skip any question, and withdraw your consent at any time by emailing us.

What we use it for

To understand your body, write your plan, and coach you.

• Writing your read, your training program and your nutrition plan
• Coaching you: your weekly check-in replies, adjustments and calls
• Telling you to see your GP when one of your answers means you should, before anything else goes ahead
• Reminding you to check in, by email or text message
• Taking payments
• Fixing problems and keeping the service safe
• Improving our method, using information that does not identify you

Emails about your result and coaching

If you take the scorecard, we email you about your result and about coaching with us. Every email has an unsubscribe link, and you can opt out at any time.

What we will never do

• Sell your information.
• Give your answers, photos, measurements or any other health information to advertisers.
• Hand your information to another business to use for its own purposes.

Who can see it

Kade and the small coaching team, and the companies that run the software.

Your coaching runs on Body Recode, the software Kade built. Your coach and the people who help run your coaching can see your information to look after you, and each is bound to keep it confidential.

The companies that run the software

• Supabase stores your records, in Sydney, Australia.
• Anthropic provides the artificial intelligence that drafts your read and plans, in the United States. Under its commercial terms it does not use your information to train its models.
• Vercel hosts our websites and the software, in the United States.
• Inngest runs scheduled tasks such as reminders, in the United States.
• Resend sends our emails and Twilio sends our text messages, both in the United States.
• Postmark receives emails sent to us, in the United States.
• Stripe takes payments, in Australia and the United States. We never see your full card details.
• Zoom runs our coaching calls, which we do not record, in the United States.
• Microsoft 365 is our own email, in Australia.
• Dropbox holds signed forms and medical clearances, and a nightly backup of the service, in the United States.

We do not use your identifiable information to train any model.

How your read and plan are written

A computer drafts them, following written rules. Kade decides what you get.

We work from a written method: rules, drawn from published research, about what different combinations of answers mean and what someone in each state should and should not be asked to do. An artificial intelligence model reads your answers and drafts your read, your training program, your nutrition plan and your weekly replies, following those rules.

Some of those rules are enforced by the software itself, not left to the model: the stop that sends you to your GP, safety limits on training and nutrition plans, and checks on the wording before anything reaches you. Australian privacy law asks us to explain this from 10 December 2026. We would tell you anyway.

Where a person comes in

Nothing reaches you until it has been reviewed. Kade or your coach can change it, hold it or start again. If you disagree with anything, tell us and a person will look at it. You can ask for it to be corrected, redone or removed.

Our website and advertising

We measure our own advertising. Your health information is never part of it.

When you visit our site we record your IP address, device and browser, and the pages you view. Our site uses Meta’s advertising tools and Vercel’s analytics to measure visits, sign-ups and purchases. They never receive your answers, photos, measurements or any other health information. You can control cookies in your browser.

Keeping it safe

Your records are held in Sydney, encrypted, and open only to the people who need them.

Information is encrypted while it travels and while it is stored, and a copy is backed up each night so nothing is lost if something goes wrong. No online service can promise to be perfectly secure, but we take every reasonable step. Some of the companies above are overseas, so some of your information is processed outside Australia.

If there is ever a data breach likely to cause serious harm, we will tell the people affected and the Office of the Australian Information Commissioner, as the law requires.

How long we keep it

Seven years after you finish coaching, then it is deleted. Your photos and blood results, sooner if you ask.

We keep your health information while you coach with us, then for seven years, the period some Australian states require of health service providers. After that we delete it, or remove anything that identifies you. If you only took the scorecard, ask and we will delete your answers.

Your rights

You can see what we hold, correct it, delete it, or change your mind.

Email info@bodyrecode.au and we will answer within 30 days. If there is something we have to keep, we will tell you what and why. If you are not happy with how we handled it, tell us first and we will try to put it right. You can also complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Under 18, and changes

Our coaching is for adults. We do not coach anyone under 18, and the scorecard stops if you tell us you are under 18. When our coaching changes, this policy changes with it. The latest version is always here, with the date it changed.

Coaches and gyms who use the Body Recode software with their own clients are covered by a separate policy, at bodyrecode.au/privacy.